Crowdbotics

Audited the Arootah Habit Manager (desktop and mobile) for Crowdbotics, identifying UX/UI issues and proposing actionable design solutions.

My Role

I independently led a UX audit and redesign proposal for the Arootah Habit Manager app, analyzing both the desktop and mobile experiences. My role involved conducting in-depth research into competitor and adjacent habit-tracking platforms, identifying usability gaps, outdated design patterns, and areas of friction. I systematically annotated and highlighted key UX/UI issues across the app and provided targeted, actionable solutions for improvement.

To support these recommendations, I also created mid-fidelity wireframes that visualized cleaner, more intuitive flows and interfaces for tracking, scoring, and progress analytics.

Scope
  • UX Research & Competitive Analysis
  • Heuristic Evaluation
  • UX/UI Audit & Annotation
  • Wireframing & Concept Development
  • Design Recommendations
Duration
  • 4 Weeks
  • 2025
Tools
  • Figma
Location
  • Toronto
The Problem

The Arootah Habit Manager suffered from a bloated and unfocused dashboard, overwhelmed by excessive categories, arbitrary scoring systems, and unclear metrics. Users were left confused by the lack of structure, actionable insights, or meaningful progress tracking.

Both the mobile and desktop apps felt disjointed, with outdated aesthetics and poor usability that failed to support habit-building in a clear, engaging way.

The Solution

As a consultant, my role was to identify key UX/UI issues and propose high-impact improvements. The solution focused on modernizing the app’s design, tightening its overall focus, and replacing arbitrary scoring systems with more meaningful metrics and analytics.

I recommended decluttering the dashboard, streamlining the user experience, and introducing more relevant, actionable information to support real habit formation. Mid-fidelity wireframes were created to illustrate these concepts and bring clarity to the proposed direction.

The Process

Competitor & Industry Research

Studied leading habit-tracking tools and indirect competitors to understand common patterns, opportunities, and modern UX standards.

App & Website Analysis

Conducted a full walkthrough of Arootah’s desktop and mobile platforms to identify UX/UI flaws, usability gaps, and visual inconsistencies.

Annotating Key Issues

Highlighted problem areas directly within the product, providing clear, contextual notes on usability breakdowns and design shortcomings.

Conceptual Wireframing

Developed mid-fidelity wireframes focused on simplifying flows, modernizing visuals, and improving clarity for key features and screens.

Strategic Recommendations

Provided actionable insights and solution concepts to tighten focus, enhance usability, and align the product with user goals.

Research.

To ground my recommendations in current best practices, I conducted an in-depth analysis of both direct competitors and design-forward inspirations in the habit-tracking space. I reviewed each competitor’s approach to onboarding, habit creation, scoring systems, analytics, and overall UI/UX flow. This helped me identify common patterns, standout features, and opportunities for Arootah to improve usability and clarity.

These sources helped me stay informed on modern visual design trends and interaction patterns, ensuring my solutions were both strategically sound and aesthetically relevant.

Mobile Apps Analyzed

App & Website Analysis

To begin the audit, I downloaded the Arootah Habit Manager mobile app and accessed the desktop platform to experience the product firsthand from a user’s perspective. I completed a full walkthrough of both platforms — exploring habit creation, tracking, scoring systems, calendars, notes, analytics, and the overall dashboard experience.

This hands-on approach allowed me to uncover usability issues, friction points, visual inconsistencies, and areas where the product lacked clarity or user guidance. I evaluated not just the interface design, but also the structure and logic behind key flows, noting where features felt disjointed, outdated, or unintuitive.

This foundational step ensured that every recommendation I made was grounded in real usage, not just surface-level observation.

Annotating Key Issues

Desktop Experience

The desktop version of the Arootah Habit Manager felt overwhelming, visually cluttered, and lacked a clear user flow. Instead of guiding users toward meaningful habit tracking and reflection, the dashboard bombarded them with tabs, scores, and percentages — many of which lacked explanation or context.

The overall structure prioritized quantity over clarity, making it difficult to understand progress or stay motivated.Below is a breakdown of the key UX and UI issues identified during the audit:

Dashboard
Problem

The dashboard presents too many categories, regardless of the user's selected habits. It feels like the app is trying to do everything at once instead of focusing on its core purpose.
For example, having both “Health” and “Partner” as default categories raises questions about the app’s primary intent.

Impact
  • Cognitive overload from too many options
  • No clear framework for habit-building
  • Users feel overwhelmed, leading to fatigue and disengagement
UI Issues
Problem

The dashboard suffers from a dated visual design and poor UI choices.
Low-resolution icons, excessive background colors, inconsistent typography, and harsh drop shadows contribute to a cluttered and unpolished interface.
Key elements like tabs and buttons lack visual hierarchy, making them harder to find and scan.

Impact
  • Visual fatigue from inconsistent design elements
  • Reduced usability and navigation clarity
  • Outdated aesthetics lower user trust and engagement
Arbitrary Values & Scoring System
Problem

The 1–10 scoring system lacks clarity and fails to provide meaningful insights.
Users don’t know what the numbers represent — for example, rating sleep quality instead of inputting actual hours creates ambiguity.
The app calculates percentage scores based on these ratings, but the logic is unexplained. Combined with vague analytics and an unreadable pie chart, the system feels more like a note-taking tool than a true habit tracker.

Impact
  • Users are confused by unclear data and scoring
  • Lack of actionable insights reduces motivation
  • Poor feedback loop results in low engagement and retention
Habit Creation Process
Problem

The habit setup flow includes too many required fields — such as cues, purpose, and keystone habits — that add complexity without clear payoff.
Once completed, users don’t see or interact with these inputs again, making them feel unnecessary and disconnected from the core experience.

Impact
  • High friction during onboarding
  • Users may abandon the setup due to overwhelm
  • Low perceived value from extra steps reduces engagement
Mobile Experience

The Arootah mobile app presents several usability challenges that hinder habit tracking on the go. While the core functionality mirrors the desktop experience, the mobile interface suffers from unintuitive interactions, navigation friction, and outdated design patterns.
These issues collectively reduce the app’s effectiveness as a daily tool, making it harder for users to quickly log habits, view progress, or stay engaged.

Scoring System Interaction
Problem

The mobile app requires users to press, hold, and slide to select a score, rather than simply tapping a number. This interaction is unintuitive and inconsistent with common mobile UX patterns.

Impact
  • Users experience friction and confusion
  • Slower interactions discourage frequent tracking
  • Inconsistent behavior compared to standard tap-based scoring in similar apps
User Interface Issues
Problem

The mobile app’s calendar navigation is inefficient—users must scroll week by week with no option to jump between months or years. Returning to today’s date requires manual scrolling or refreshing, which breaks common UX patterns.
On top of that, the layout feels cluttered. “Today’s Progress” and the notification icon are too close, there’s no standard hamburger menu, and the progress bar looks clickable but isn’t. These issues make the app harder to navigate and reduce engagement.

Impact
  • Slows down navigation and habit tracking
  • Breaks common UX conventions users expect
  • Increases user frustration and cognitive load
  • Lowers discoverability of key features
  • Reduces user engagement and trust in the interface
Outdated Visual Design
Problem

The app’s color scheme and typography feel dated, lacking the clean, modern aesthetic users expect from productivity tools. The visual design doesn’t align with current UI trends, which can make the interface feel less professional and harder to trust.

Impact
  • Reduces trust and perceived credibility
  • Makes the app less engaging and harder to retain users
  • Puts the app at a competitive disadvantage against more polished alternatives
Inefficient Note Categorization
Problem

When adding a note, the category dropdown shows all possible categories—even ones the user hasn’t selected or used. This forces users to scroll through irrelevant options just to find the right one, adding unnecessary friction to a simple task.

Impact
  • Slows down note-taking and disrupts workflow
  • Increases frustration and cognitive load
  • Makes habit tracking feel less intuitive
  • Leads to lower engagement with the note feature
Poor Input Behavior
Problem

The habit description field is a collapsible dropdown that opens the keyboard when tapped, but the text field itself gets covered, forcing users to scroll just to see what they’re typing. This creates a clunky and frustrating input experience during habit creation.

Impact
  • Users can’t immediately see what they’re typing
  • Requires extra scrolling to complete simple inputs
  • Interrupts the flow of habit creation and adds unnecessary friction
Habit Tracking Lacks Meaningful Data
Problem

The app requires users to rate habits like a grocery budget goal ($150/week) on a 1–10 scale, instead of allowing structured data input like actual dollar amounts. The only workaround is free-text notes, which makes the app feel more like a journal than a true habit tracker, with little value in terms of insights or progress tracking.

Impact
  • Users don’t get actionable or personalized insights
  • Reduces motivation to continue tracking habits
  • Makes the app feel less useful compared to competitors that offer goal-based or numeric tracking

Solutions Overview

After identifying core UX and UI issues across both the mobile and desktop experiences, I categorized them into quick wins and long-term solutions.
These recommendations focus on improving usability, engagement, and clarity, prioritizing changes that deliver the most impact with the least effort, while also outlining strategic enhancements that require more investment.

Quick Fixes
Mobile
  • Improve font hierarchy, contrast, and spacing
  • Make scoring system numbers tappable
  • Add a “Jump to Today” button in the calendar
  • Filter note dropdown to only show selected categories
  • Keep input fields visible while typing
  • Fix spacing between “Today’s Progress” and notifications
Desktop
  • Reduce dashboard clutter
  • Remove or consolidate unnecessary categories
  • Improve typography and color palette
  • Replace low-resolution icons with higher contrast versions
  • Redesign Journal, Daily Score, and Progress tabs for better scanability
Long-Term Fixes
Mobile
  • Replace 1–10 scales with goal-based input (e.g., hours slept, budget amount)
  • Redesign analytics with trend-based graphs instead of pie charts
  • Make weekly progress bar interactive
  • Introduce a proper hamburger menu for easier navigation
  • Modernize the entire UI (colors, spacing, iconography)
  • Enhance habit tracking with structured data and customization options
Desktop
  • Personalize the dashboard—allow users to choose what they see
  • Streamline navigation and reduce visual clutter
  • Replace confusing analytics with more insightful, visual tracking
  • Overhaul the UI with modern layouts and a more cohesive design system

Mobile First Focus

While I addressed both desktop and mobile experiences, I prioritized the mobile app for several reasons. Habit-tracking apps are primarily used on mobile devices—this is where daily interactions happen. According to StatCounter, as of January 2025, mobile devices account for 63.92% of global web traffic, compared to 36.08% for desktop. This reflects a broader industry trend toward mobile-first behavior, especially in the wellness and productivity space.
Additionally, the most critical usability issues—calendar navigation, scoring interaction, note-taking friction, and UI layout—exist in the mobile experience. Addressing these issues first ensures better retention, engagement, and long-term habit adoption for the majority of users.

Mobile Designs (Mid-Fid Wireframes)

Home
  • Replaced floating menu with a modern navigation bar for better usability.
  • Simplified the design to reduce clutter and improve focus.
  • Applied modern UI principles – rounded cards for a cleaner, more intuitive look.
  • Used universal icons for better recognition and ease of use.
  • Replaced arbitrary scoring system with personalized, relevant metrics.
  • Introduced interchangeable views – users can switch between Card View and Row View.
Creating Habits
  • Streamlined the process - for a more intuitive experience.
  • Flexible input fields - users can customize habit details.
  • Tab-based time selection - for easier scheduling.
  • Relevant tracking metrics - tailored to each habit type.
Calender / Notes
  • Clear habit tracking – habits are documented with timestamps.
  • Completed habits are crossed out for easy visual confirmation.
  • Larger calendar dropdown for improved visibility and selection.
  • Month & year carousel for seamless navigation.
Analytics
  • Clear, relevant insights - presented in an easy-to-understand format.
  • Simple line charts - for tracking progress over time.
  • Streak tracking & deeper insights - to boost motivation and engagement.
Explore Section
  • New Explore page - for discovering insights and best practices.
  • Trending habits - showcased for inspiration.
  • Top coaches highlighted - with categorized options for easy selection.

Final Thoughts

This project was approached as a UX consulting engagement aimed at evaluating and improving the Arootah Habit Manager app across mobile and desktop platforms. The primary goal was to identify key usability issues and propose solutions that enhance user engagement, streamline workflows, and modernize the overall experience.

As is often the case in early-stage consulting work, this evaluation was conducted without direct access to internal research, user data, or stakeholder interviews. In response, I applied established UX heuristics, competitive benchmarking, and product strategy best practices to guide design decisions. The result is a set of actionable, user-centered recommendations that balance usability, simplicity, and scalability.

Recommended Next Steps

To move these concepts into production, I recommend the following approach: